PRIVACY POLICY

At Hir Crafts, accessible from hircrafts.in, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Hir Crafts and how we use it.

 

1. Information We Collect

We collect information to provide better services to all our users. This includes:

Personal Information: When you make a purchase, sign up for a newsletter, or contact us, we may ask for your name, email address, mailing address, and phone number.

Payment Information: If you purchase a product, payment is processed through secure third-party gateways. We do not store your full credit card or bank details on our servers.

 Log Files: Like many other websites, we follow a standard procedure of using log files. These files log visitors when they visit websites. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

 

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process and deliver your orders.

Communicate with you regarding your orders or inquiries.

Send you promotional emails about new products or special offers (only if you have opted in).

Improve and personalize your experience on our website.

Prevent fraudulent transactions.

 

3. Cookies and Web Beacons

Hir Crafts uses 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers (such as payment processors like Razorpay or shipping partners) for more detailed information.

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5. Data Protection Rights

Depending on your location, you may have the following rights:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

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6. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.